Built in South Florida. Built to Last.

With more than 10 years of community association management experience and over 25 years in leadership and customer service, Alana brings a steady, service-focused approach to NGMA.

As Vice President, she oversees NGMA’s regional and property management teams, helping ensure that Board Members receive consistent communication, reliable support, and thoughtful guidance across their communities. Her hands-on experience as both a Property Manager and Regional Director gives her a practical understanding of the day-to-day challenges managers face, allowing her to provide meaningful support, mentorship, and guidance to NGMA’s management team. Her leadership is centered on strong operations, accountability, compliance, and delivering the level of service Boards should expect from their management partner.

Alana has been with NGMA for 11 years and is a Florida Licensed Community Association Manager.

 With more than 16 years of experience across accounting, finance, technology, internal controls, data analysis, and information security, Michelle brings a strong financial and operational perspective to NGMA.

As Chief Financial Officer and leader of NGMA’s Accounting Department, she oversees financial reporting, bank reconciliations, reserve funding, collections, and related financial processes, helping ensure that Board Members receive accurate, timely information to support sound decision-making. Michelle also plays a key role in advancing NGMA’s use of technology and process innovation, identifying opportunities to improve efficiency, strengthen controls, and deliver more reliable financial information to the communities we serve.

Michelle has been with NGMA for 4 years and holds a bachelor’s degree in Technology and Business Administration, along with a certification in process automation.

With more than 16 years of combined experience in community association management, operations, client services, hospitality, and real estate, Henry brings a well-rounded operational perspective to NGMA.

As Vice President of Operations, he oversees Client Relations, Applications, Resales, and Vendor Relations, helping ensure strong coordination across departments and consistent, responsive support for the communities we serve. His approach is grounded in empathy, clear communication, and a strong understanding of the importance of positive client relationships, helping create a more supportive and service-focused experience for Board Members and residents alike.

Henry has been with NGMA for 9 years and is a Florida Licensed Community Association Manager, a Florida Real Estate Sales Associate, and an active Florida Notary Public.

 With 18 years of property management experience, Natasha brings extensive operational knowledge and a hands-on leadership style to the communities she supports.

As Regional Director, she oversees multiple community associations, supports on-site management teams, and works closely with Boards of Directors to help ensure compliance, consistent service, and strong day-to-day operations. Her extensive experience with vendors, permits, inspections, and required certifications allows her to identify potential issues early, coordinate the right resources, and help Boards address property needs before they become larger challenges.

Natasha has been with NGMA for 3 years and is a Florida Licensed Community Association Manager.

 With more than 9 years of property management experience and over 12 years in supply chain management, procurement, and logistics, Miguel brings a strong operational and strategic perspective to the communities he supports.

As Regional Director, he oversees multiple community associations, supports management teams, and works closely with Boards of Directors to help keep operations organized, vendors accountable, budgets aligned, and community priorities moving forward. His background in procurement, logistics, and project coordination gives him a practical advantage when evaluating vendors, managing improvement projects, and resolving operational challenges efficiently.

Miguel’s background as an economist also strengthens his ability to evaluate financial considerations and help Boards approach long-term planning with a thoughtful, solutions-oriented mindset.

Miguel has been with NGMA for 2 years and is a Florida Licensed Community Association Manager. He also holds a bachelor’s degree in Economics and a Master of Business Administration.

 With over 32 years of experience in accounting, administration, auditing, and financial operations, Margara brings the depth and discipline needed to support strong financial processes behind every community we serve.

Leading NGMA’s internal Accounting & Payroll function, she manages the company’s internal accounting, payroll processing through Paycom, association addendum billing, and resale-related accounting processes. Her work helps ensure that the operational side of management remains accurate, organized, and dependable — an important foundation for delivering consistent service to Board Members and homeowners.

Margara has been with NGMA for over 8 years and holds a bachelor’s degree in Public Accountancy. Her extensive background in auditing, reconciliations, budgeting, tax reporting, accounts payable, and financial management brings an added level of oversight and reliability to NGMA’s internal operations.